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Privacy Policy

  • PRIVACY STATEMENT:We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

    The type of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

    The personal information that we collect on you when you use our public site. We do not collect or use any personal information on visitors to our website, through the use of “cookies” or other software or hardware techniques.

    We look at the number of hits the site receives and keep track of the domains from which this site is accessed.

    To determine what our users are interested in, we may also look at the top 20 search words used in connecting you to this site.

    The names of persons who request information from or about L&F Hair and Beauty Supplies  by emailing us are added to our database as clients. Each client is given a user name and password and can view and update their personal details used by our company. Clients can also select their areas of interest, enabling them to control the information they receive from L&F Hair and Beauty Supplies . Persons who do not wish to receive these communications should notify us by email and their names will be deleted from our client list.

    Acceptance or rejection of an Order

    We reserve the right to accept or reject your Order for any reason, including if the requested Product is not available, if there is an error in the price or the product description posted on the online store or an error in your Order.

    Due to our website currently being renewed, the acceptance and acknowledgment of potential description or pricing of products and/or other errors, is an agreement made through the processing of your sale. Any issue are dealt with between you and us, the company.

    The right to correct printing errors is reserved.

    The personal information L&F Hair and Beauty Supplies collects when you log onto this site, how we do it and what we do with it

    If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded. This information is used for statistical and web site development purposes only.

    We can also determine if you emailed any articles of interest to a friend using our ’email a friend’ functionality. We record the email addresses of these recipients which may be used for our own marketing purposes.

    The information collected will be used to send you e-mails when content relevant to your areas of interest are added to the site. The information may also be used to inform you of any forthcoming event that might be of interest to you.

    The circumstances under which we disclose information about you.

    It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where L&F Hair and Beauty Supplies  may be required by law to disclose certain information.

    We may collect the following information:

    – All first time customers ordering over $100, LF Hair & Beauty suppliers reserve the right to request a screen shot of your bank statement to confirm the order belongs to the card holder, and minimize fraud for your security

    – Name

    – Contact Information – including: Email Address, Demographic Information (Postcode, Preferences and Interests as well as other information relevant to customer surveys and/or offers)

    – Photo ID to confirm your details for all first time customers

    Trade Account Holders

    Trade customers may be asked to verify their license to ensure currency

    How we handle emails

    We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. emails sent to or from L&F Hair and Beauty Supplies  are routinely monitored for quality control, systems administration and legal compliance purposes.

    What to do if you believe the information we hold about you is inaccurate

    If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

    How to contact us if you wish to discuss this policy

    If you wish to discuss any aspect of this policy please contact us.

    DISCLAIMER:
    The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.